FAQ's
Find answers to our most frequently asked questions.
Shipping & returns
What if it doesn’t work for me?
Your satisfaction is our priority. We offer a 30-day money-back guarantee — no questions asked. If you're not happy with your purchase, contact us at support@byronclassics.com.au and we'll make it right.
How long does shipping take?
All Australian orders are dispatched within 1–3 business days. Delivery typically takes 4-10 business days depending on your location. Remote areas may take slightly longer.
How much is shipping? Where do you ship to?
We offer FREE shipping on all Australian orders. We currently ship Australia-wide including metro and regional areas.
How can I track my order?
Once your order ships, you'll receive a tracking number by email. You can track your order anytime on our tracking page.
How can I track my order?
We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.
Will I pay customs?
In most cases, no customs fees apply. However, customs charges are determined by local authorities and are outside our control. If your order is subject to charges, these would be the responsibility of the customer.