Terms of service

Terms of Service

Welcome to Byron Classics. Please read the following Terms of Service carefully before using our website. By accessing or using our services, you agree to the terms described below.

1. General Information

1.1 The use of this website and any purchases made through it are subject to the following Terms of Service, as well as our Privacy Policy.

1.2 This website is operated by Byron Classics. The term "we" refers to Byron Classics and the term "you" refers to the user or customer.

2. Data Protection

2.1 Controller The controller responsible for data processing on this website is Byron Classics. We take the protection of your personal data seriously and process it in accordance with the General Data Protection Regulation (GDPR).

2.2 Secure Data Transmission This website uses SSL/TLS encryption to protect your personal data. You can identify a secure connection by the "https://" prefix in the address bar and the padlock icon.

2.3 Data Collected When Visiting the Website When you visit our site without registering or sending us information, we only collect the technical data necessary to display the site correctly:

  • Page visited
  • Date and time of access
  • Amount of data transferred
  • Referrer page
  • Browser and operating system
  • IP address (possibly anonymised)

The processing of this data is based on our legitimate interest in the operation and security of the site (Art. 6(1)(f) GDPR).

2.4 Use of Cookies We use cookies to improve the user experience and enable features such as saving products in your cart. Some cookies are deleted at the end of the session; others are retained for future visits. You can manage your cookie preferences through your browser settings.

2.5 Contact Form and Communications If you contact us via the contact form or by email at support@byron-classics.com, we collect the data you provide in order to handle your request. This data is processed on the basis of legitimate interest (Art. 6(1)(f)) or for the performance of a contract (Art. 6(1)(b) GDPR).

2.6 Customer Account and Orders The data you provide when creating an account or placing an order will be used exclusively for that purpose. You may request the deletion of your account at any time by contacting us at support@byron-classics.com.

2.7 Newsletter If you subscribe to our newsletter, we will use your email address to send you promotions and product information. You may unsubscribe at any time using the link at the bottom of each email or by writing to us at support@byron-classics.com.

2.8 Marketing to Existing Customers If you have already provided your email address during a purchase, we may send you communications about similar products without requiring explicit consent, based on our legitimate interest (Art. 6(1)(f) GDPR). You may object at any time.

3. Prices and Payments

3.1 All prices listed in our store include applicable taxes (unless otherwise stated) and are expressed in Australian Dollars (AUD).

3.2 Payment can be made using the methods available at checkout, such as credit card, PayPal, or other methods offered by our payment gateway.

3.3 We reserve the right to change prices at any time. However, the price charged will be the one in effect at the time of purchase.

4. Shipping and Delivery

4.1 Orders are processed within 1 to 3 business days. The estimated delivery time may vary depending on the customer's location, but generally ranges between 8 and 15 business days.

4.2 Byron Classics is not responsible for delays caused by external factors such as customs, strikes, or events beyond our control.

4.3 The customer is responsible for providing a correct and complete shipping address. We are not responsible for failed deliveries due to incorrect information.

5. Right of Withdrawal and Returns

5.1 The customer has the right to withdraw from the contract within 30 days of receiving the product, without needing to provide a reason.

5.2 To exercise the right of return, the customer must first contact us by email at support@byron-classics.com, providing:

  • Order number
  • Reason for return
  • Full name
  • Address
  • Photos of the product (in case of defect)

5.3 Important: Returns are not free. Return shipping costs are the responsibility of the customer. Returns must be sent to our central warehouse in Asia (the address will be provided by email).

5.4 The product must be returned unused, with all accessories, clean and in its original packaging.

5.5 Once the product has been received and inspected, we will process the refund within a maximum of 7 business days.

5.6 We reserve the right to refuse returns of used, damaged products or those without valid justification.

6. Legal Guarantee

6.1 All our products are covered by the legal guarantee of conformity established by applicable legislation.

6.2 In the event of a defective product, the customer is entitled to repair, replacement, or in some cases a refund, provided the defect was not caused by misuse.

7. Limitation of Liability

7.1 Byron Classics shall not be liable for indirect, incidental, or consequential damages arising from the use of the product or the website.

7.2 We reserve the right to modify the content of the site at any time without prior notice.

8. Applicable Law and Jurisdiction

8.1 These Terms of Service are governed by the laws of the country from which Byron Classics operates.

8.2 Any dispute related to the use of this website or purchases made through it shall be resolved by the competent courts of the consumer's place of residence.

9. Contact

If you have any questions about these terms, you can contact us at: 📧 support@byron-classics.com

10. Modification of Terms

10.1 Byron Classics reserves the right to modify these Terms of Service at any time and without prior notice.

10.2 Modifications will take effect upon publication on the website. Users are advised to review this section periodically to stay informed of any changes.

11. Force Majeure

11.1 We shall not be liable for any failure or delay in fulfilling any of our obligations where such failure or delay results from events beyond our reasonable control (force majeure), including but not limited to:

  • Natural disasters
  • War, terrorism, strikes, or labour disputes
  • Disruptions to public services or transport networks
  • Epidemics, pandemics, or government restrictions

12. Severability

12.1 If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, that provision will be removed or limited to the minimum extent necessary, without affecting the validity and enforceability of the remaining provisions.

13. Acceptance of Terms

13.1 By making a purchase at Byron Classics, the customer accepts these Terms of Service in their entirety.

13.2 If you do not agree with any of these terms, please do not use our services or place orders in our store.